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Returns & Exchanges
We want you to love your sleep. If you are not completely satisfied, we offer a 30-night trial period for all bedding, towels, and robes.
1
Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Print Label
Download and print the prepaid UPS shipping label provided by our system.
3
Pack Items
Place the items in their original packaging or a secure box and attach the prepaid label.
4
Drop Off
Leave your package at any authorized UPS drop-off location. Your refund will be processed once the item is received.
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30-Day Window
Return within 30 days of delivery
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Free Returns
Prepaid shipping label provided
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Fast Refunds
5-7 business days processing